Privacy Policy page

Last updated: 8.11.25

TRMN Courier (“we”, “our”, or “us”) operates the TRMN Courier mobile application (“App”) used by couriers and staff to manage deliveries and logistics.
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you use our App.

We may collect the following types of data:

• Account Information: Name, phone number, and login credentials for courier identification.
• Location Data: GPS coordinates while using the App for route tracking and proof of delivery.
• Device Information: Device model, OS version, and app performance metrics.
• Photos and Media: Delivery confirmation photos, waybill images, or signatures.
• Communication Data: Chat messages or support inquiries sent within the App.

We use your information to:

• Authenticate users and provide access to the courier system.
• Assign and manage delivery orders and waybills.
• Track courier routes and performance in real time.
• Enable photo and signature proof of delivery.
• Facilitate communication between couriers, staff, and customers.
• Comply with applicable laws and contractual obligations.

We store collected data securely on protected servers.
Location and delivery data are retained as long as necessary for business and legal purposes.
We do not sell or share your personal data with third parties except as required by law.

Your information may be shared only with:

• Company staff responsible for delivery coordination.
• IT service providers maintaining our systems.
• Regulatory or legal authorities if required by law.

We never sell or distribute your information for marketing purposes.

You have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for location or data usage.
• Request a copy of your stored information.
• Contact us regarding privacy concerns at any time.

To exercise these rights, contact us using the details below.

We apply strong technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

If you have any questions about this Privacy Policy or your personal data, please contact us:

Company: TRMN Courier

Email: i@matveys.com

Address: 13 Kalachivska str., Kyiv, Ukraine.